Financial
Policy
We consider it a privilege that you
have chosen us for your cosmetic needs. We strongly believe that an informed
patient is a good patient and that your clear understanding of our financial
policy is important to our professional relationship.
•Certified Plastic Surgery of New York, PLLC does not
participate with any insurance except CDPHP, Medicare and Worker’s Compensation.
•Payment is due at the time of service unless
arrangements have been made in advance with your insurance company. It is your
responsibility to provide current and updated insurance information, which
includes bringing your insurance card to the appointment with you so we may
make a copy.
•Your insurance policy is a contract between YOU and your
insurance COMPANY. If your plan allows you to go out of network, as a courtesy
to you, we will file your insurance claim. If we receive a check from your
insurance carrier, we will refund any overpayment to you.
•Patients being seen as a result of work-related injuries
are still responsible for charges incurred at the time of service. Please
notify our office if you have such a claim so that prior to the time of your
visit we may verify coverage of your charges by your employer if not already done
at the time of making the initial appt. We will make every
effort to collect your charges from your employer or their worker’s comp
insurance carrier, but if we cannot verify coverage, you will be responsible
for payment of your service.
•If you are here as a result of an auto accident we
require that you pay your charges at the time of service or provide us with
your No-Fault insurance information and/or attorney's information. In case of a
lawsuit, we will file a lien with them for the charge.
•Completing Disability Forms require office staff time,
copies to be made, and time away from patient care for the physician.
Therefore, our charge for this service is $10.00 and we request 3 business days
for completion.
•We accept cash, personal checks, cashier’s check, and
money order, Visa, Mastercard, & Discover.
•There will be a $35.00 fee for any checks returned for
non-sufficient funds.
•There is a 3% surcharge for all credit card payments
greater than $1000.00.
•The $100.00 cosmetic consultation fee is due at the time
of service. This fee will be credited towards the surgery if it is within 6
months of the consultation.
•Cosmetic surgery is not covered by insurance, therefore
we require payment be made prior to surgery. A $500 deposit will be collected
in order to secure a surgery date, and the balance will be collected 2 weeks
prior to surgery.
•Anesthesia and Operating Room fees are paid separately.
•Financing is available thru CareCredit or
SurgeryLoans.com. All arrangements must be made prior to your pre-op
appointment.
•We consider the pre-op exam as a definitive final
consultation prior to the operation. The fee for surgery that is rendered at
the pre-op appointment is non refundable and non transferable to another
segment of time. If the surgery is rescheduled after the payment has been made
there will be a 35% rescheduling fee for the total cost of the surgery. This is
done to maintain the continuity of a very valuable and busy surgical schedule.
The only exception to this is life threatening emergencies or medical illnesses
prior to the operation. In these exceptional circumstances a 35% rescheduling
fee will not apply. We reserve a considerable amount of discretion in
implementing this difficult but necessary policy.
•It is the patient’s responsibility to complete all
pre-surgical diagnostics prior to the pre-operative appointment. If not
completed by this appointment, surgery may be postponed and subject to a 35%
rescheduling fee, or canceled without a refund.
•Every effort is made to maintain the predicted operating
room and anesthesia hours. However, results are NEVER compromised for time. In
these rare occasions that the surgery outruns the determined time you will be
billed for additional operating room and anesthesia fees.
•The surgical fee includes all post op visits related to
a particular procedure. It does not include office visits for unrelated
procedures. The cosmetic quote given at the consultation will be in effect for
6 months from the date it was given.
•Plastic surgery is an art and occasionally revisions
will be necessary. These will be done within one year of the original surgery
date. The majority of time there will be no surgeon’s fee for the revision;
however there will be operating room and anesthesia fees. Dr. Chao reserves the
right to determine a revision versus a separate procedure that is being
requested.
Insurance
Certified Plastic Surgery does not have contractual
agreements with any HMO, PPO or other managed healthcare organization except for CDPHP. The
patient is responsible for the full amount of all surgical fees; Certified
Plastic Surgery will not negotiate or accept reimbursed rates.
Certified Plastic Surgery does not accept Medicaid.